The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Pub Meals
“The food in the pub was good, especially enjoyed the evening bar meals that were reasonably priced.” view full review
Charming Rooms
“The room had a lovely character that added to the overall experience, providing a cozy and inviting atmosphere.” view full review
Relaxing Atmosphere
“The outside seating area offered stunning views and a relaxing space to unwind after a long day.” view full review
Helpful Staff
“The service was commendable, with staff going above and beyond to accommodate both guests and their dogs.” view full review
General
No smoking on site
Wi-Fi
Free parking
24-hour reception
Pets allowed
Sports & Fitness
Darts
Guest Parking
Electric kettle
Dryer
Services
Pet amenities available
Dining
Restaurant
Bar/ Lounge area
Packed lunches
Business
Meeting/ Banquet facilities
Fax/Photocopying
Spa & Leisure
Garden area
Room features
Heating
Mini-bar
Tea and coffee facilities
Ironing facilities
Bathroom
Bathtub
Free toiletries
Self-catering
Electric kettle
Dryer
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Shore Road,
Helensburgh,
United Kingdom,
G84 8LA,
Highlands
Map view
Shore Road,
Helensburgh,
United Kingdom,
G84 8LA,
Highlands
City landmarks
Upper Colquhoun Street
Hill House
2.3
km
Helensburgh G84 8PU
Ardencaple Castle
650 m
Glenarn Road
Glenarn Gardens
1.5
km
West King Street
Scottish Submarine Centre
2.1
km
Helensburgh West Bay Esplanade
2.3
km
Park
Hermitage Park
2.3
km
Store
The Scandinavian Shop
2.2
km
Event hall
The Mackintosh Club
2.2
km
Helensburgh Skating Pond
3.0
km
Gallery
Oak Tree Gallery
3.3
km
The Fruin
3.8
km
Helensburgh G84 8NU
Faslane Peace Camp
4.5
km
The Pier
Kilcreggan Pier
4.7
km
19 Esplanade
Greenock Yellow House
5.9
km
156 Lyle Road
Lyle Hill
6.5
km
Church
Old West Kirk
6.4
km
Gallery
The Pirate and Bluebelle
6.7
km
15 Kelly Street
McLean Museum
6.9
km
Church
St John's Episcopal Church
6.9
km
United Kingdom
Rhu Point
19.6
km
Nearby
Hillbrook House
480 m
Restaurants
Cafe Rhu
550 m
Unit 4 Rhu Marina Pier Road Rhu Marina
Reviews and Ratings
Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
Value for Money
Friendly Staff
Room Upgrades Needed
Inconsistent Dining Quality
6.8/10
Nice
Rooms
6.8
Location
7.5
Service
7.5
Dining
6.0
Guest reviews
6.8/10
based on 4 reviews
7.8
7.8/10 based on 739 reviews
Margaret
United Kingdom,
December
2023
7.0/10
The hotel, though needing a lick of paint and a freshen up in the rooms, was exceptionally hot during my stay, making it uncomfortable. The location, however, on the banks of the Clyde, was simply stunning, despite not having time for sightseeing. The dining experience was casual, with a vague staff member about the menu, and the breakfast felt slightly rushed. The hotel provides pet amenities, which is a nice addition.
Rooms
7.0
The rooms could do with a lick of paint, were tired, and not up to the standard we would expect, but were exceptionally hot to the point of uncomfortable.
Service
6.0
The service was casual with a vague staff member at the dining area, but I appreciated the pet amenities available.
Location
9.0
The location is simply stunning on the banks of the Clyde, offering amazing sunsets over Gare Loch and plenty of parking space. Although I couldn't enjoy sightseeing, it was a lovely setting.
Dining
5.0
The dining experience was laid on after time, and the breakfast at 9 am felt too early to stop. The staff member was rather vague about available options.
Facilities
8.0
The hotel offers fresh French patisseries for dining, which was a nice touch.
Andrew
United Kingdom,
May
2023
7.0/10
I had a mixed experience at this hotel. The rooms were fine and offered great value compared to other options, but they could use some upgrades, especially regarding the dampness and warmth in certain areas. The service was good, and I appreciated the availability of pet amenities. The location, while needing a revamp, was ideal for my needs, being situated by the Loch, although the views were not visible from all rooms. Dining was hit or miss - the meals were rich and tasty on one day but lacked quality on another. The hotel facilities were decent, but some areas like the breakfast space needed attention.
Rooms
7.0
The rooms were satisfactory and offered good value compared to other hotels in the area, but could use some upgrades, especially in terms of dampness and warmth.
Service
8.0
The service was good, and I appreciated the availability of pet amenities.
Location
7.0
The location was convenient for exploring the West of Scotland and Loch Lomond, although in need of a revamp. The proximity to the Loch made it a charming spot, especially for dog owners.
Dining
6.0
The dining experience was inconsistent, with highs and lows in meal quality on different days.
Facilities
7.0
The hotel facilities were decent overall, but some areas required attention, such as the peeling paint in the breakfast room.
Value for Money
Room Upgrades Needed
Peter
United States,
May
2023
7.0/10
I stayed at the hotel with my family and our dog, and overall, it was a mixed experience. The rooms, although clean and spacious, felt dark and could use some improvement. The service was friendly, and the pet amenities were a nice touch. The location was great for exploring the surroundings, but the hotel itself needs a revamp. The dining experience was a bit inconsistent, with some aspects being lovely while others lacking. However, the overall value for money was decent, catering to our needs as dog-friendly guests.
Rooms
7.0
The rooms were clean and spacious, but the one with a sea view felt dark and more like a dungeon.
Service
8.0
The service was friendly, and it was great to find pet amenities available for our furry companion.
Location
7.0
The location was fantastic for outdoor activities like hiking, with nearby attractions in Balloch to explore, but the hotel itself needs a revamp.
Dining
6.0
The dining experience had its ups and downs; while the staff were lovely, some food quality was lacking despite the spotless presentation.
Facilities
7.0
The facilities were sufficient, although an overall revamp could enhance the guest experience.
Walter
United Kingdom,
May
2023
6.8/10
The hotel was nice and clean, with some rooms needing refurbishment. The staff were friendly and professional. The location was great with pleasant views, but the room location near the kitchen was noisy. The dining experience varied from excellent to casual. Overall, a decent stay with room for improvement.
Rooms
6.0
Some rooms were nice and clean, but others were in need of refurbishment and could be noisy due to their location near the kitchen.
Service
8.0
The staff were polite and friendly, providing professional service.
Location
7.0
The location was great with amazing sunsets over Gare loch, but room proximity to kitchen extractors caused noise disturbances.
Dining
7.0
The dining experience varied from excellent to casual, with a range of options available.
Facilities
6.0
Facilities were decent but could be improved in terms of room quality and noise control.